PRIVACY POLICY

Last Updated: January 1, 2026

This Privacy Policy explains how Force Systems (“we”, “us”, “our”) collects, uses, processes, and protects your information when you visit our website or use our services, including web development, hosting, CRM systems, marketing automation, and SMS messaging services (collectively, the “Services”).

By using our Services, you consent to the practices described in this Policy.

1. Information We Collect

We may collect the following categories of information:

A. Personal Information

When you:

Contact us

Request a proposal

Purchase services

Register for access to our systems

We may collect:

Full name

Business name

Address

Email address

Phone number

Billing details

This is referred to as “Personal Information.”

B. Billing Information

Payments are processed securely via Stripe or other secure third-party payment providers.

Force Systems does not store full credit card details on our servers.

Stripe’s privacy policy can be found at: https://stripe.com/privacy

C. Client Website & CRM Data

When we build or host your website or CRM system, you may upload or input:

Business descriptions

Images and logos

Customer contact data

Leads and communications

Marketing content

SMS campaign data

This data is stored within third-party infrastructure (e.g., GoHighLevel, hosting providers, cloud services).

We access this data solely for the purpose of providing and maintaining your Services.

D. Analytics Information

We may collect website usage data, including:

IP address

Browser type

Device type

Pages viewed

Time spent on pages

Referring URLs

We use tools such as:

Google Analytics

Meta Pixel

Other analytics platforms

This data is used to improve performance and user experience.

E. Cookies & Tracking Technologies

Our website may use cookies and similar tracking technologies to:

Enable functionality

Track website performance

Support advertising campaigns

You may disable cookies through your browser settings.

2. How We Use Your Information

We use collected information to:

Deliver and maintain Services

Build and manage websites

Configure CRM and automation systems

Process payments

Provide customer support

Send administrative updates

Improve Services

Comply with legal obligations

We do not sell personal data.

3. SMS & A2P 10DLC Messaging Compliance

If you use our SMS automation services:

You are responsible for obtaining proper consent from recipients.

Recipients may opt out at any time by replying “STOP.”

Message frequency varies depending on campaign configuration.

Standard carrier rates may apply.

Force Systems is not responsible for message delivery failures caused by carriers or network issues.

4. Sharing of Information

We may share information with:

Service Providers

Including but not limited to:

Payment processors (Stripe)

Hosting providers

CRM platforms (e.g., GoHighLevel)

SMS carriers

Analytics providers

These providers are contractually obligated to protect data.

Legal Requirements

We may disclose information:

To comply with law or legal process

To protect rights or safety

To investigate fraud or abuse

Business Transfers

If Force Systems is acquired or merges with another company, client data may transfer as part of business assets.

5. Data Retention

We retain information:

For as long as your account is active

As required to provide Services

As necessary to comply with legal obligations

If you cancel Services:

Hosting and CRM access may be revoked

Data may be deleted after a reasonable retention period

Backup copies may exist temporarily

6. International Data Transfers

Force Systems operates in the United Kingdom but works with clients globally.

Your data may be processed in:

The United Kingdom

The United States

Other jurisdictions where our service providers operate

By using our Services, you consent to these transfers.

7. Your Rights (GDPR & UK GDPR)

If you are located in the UK or EU, you may have rights including:

Right of access

Right to rectification

Right to erasure

Right to restrict processing

Right to data portability

Right to object

To exercise these rights, contact:

[email protected]

8. California Residents (CCPA)

If you are a California resident, you may have rights to:

Request disclosure of collected information

Request deletion of personal data

Opt out of certain data uses

Force Systems does not sell personal information.

To make a request, contact:
[email protected]

9. Security Measures

We implement reasonable administrative, technical, and organisational safeguards to protect your data.

However, no system can guarantee absolute security.

10. Third-Party Links

Our website may contain links to third-party websites.

We are not responsible for the privacy practices of external sites.

11. Changes to This Policy

We may update this Privacy Policy at any time.

Updates will be posted on this page with a revised “Last Updated” date.

Continued use of our Services constitutes acceptance of changes.

12. Contact Information

If you have questions regarding this Privacy Policy, contact:

Force Systems
Email: [email protected]